Pricing and Payment Policy
Effective Date: 6/27/2024
Welcome to Sound Associates! We strive to provide transparent and fair pricing for our hearing aid products and services. This Pricing and Payment Policy outlines the terms and conditions related to pricing, payment methods, and any associated policies. By accessing or using our services, you agree to comply with this Policy. If you do not agree with any part of this Policy, please contact us to discuss any concerns.
1. Pricing
Our pricing for hearing aids, accessories, and services will be clearly communicated to you before any purchase or engagement. The prices are subject to change without prior notice, but we will make every effort to inform you of any price adjustments in advance.
2. Payment Methods
We accept various payment methods to provide convenience and flexibility. Currently, we accept the following forms of payment:
- Cash
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Check
- Bank Transfer
3. Payment Terms
For hearing aid purchases, a deposit or full payment may be required depending on the agreed-upon terms. The remaining balance, if any, must be paid in full before the hearing aids are dispensed. For other services, payment is typically due at the time of service unless alternative arrangements have been made in advance.
4. Insurance Coverage
If you have insurance coverage for hearing aids or related services, we encourage you to contact your insurance provider to understand the extent of your coverage. We will work with you to provide any necessary documentation or assistance for insurance claims, but it is your responsibility to understand your insurance policy and its reimbursement process.
5. Refunds and Returns
Our refund and return policies for hearing aids and accessories are designed to ensure your satisfaction. We offer a trial period for hearing aids, during which you may return them for a refund or exchange, subject to the terms and conditions specified at the time of purchase. For accessories and services, refunds or returns may be subject to certain limitations or fees, which will be communicated to you at the time of purchase.
6. Confidentiality and Security
We take the privacy and security of your payment information seriously. All payment transactions are processed using industry-standard security measures to protect your sensitive data. We do not store credit card information after the transaction is complete.
7. Contact Us
If you have any questions, concerns, or wish to discuss our Pricing and Payment Policy, please contact us at:
- Sound Associates – Seattle
- Address: 9776 Holman Rd NW STE 101, Seattle, WA 98117
- Phone: +1 (206) 782-6770
- Email: [email protected]
- Sound Associates – Sumner
- Address: 15324 Main St E STE B, Sumner, WA 98390
- Phone: +1 (253) 863-3311
- Email: [email protected]